Reference

Privacy Policy for j2 in Account Holders

We collect the information needed to verify your account, process deposits through bKash, Nagad and Rocket, and keep your wallet secure.

Account verificationWallet securityCookie preferencesData retentionContact rights
j2 in Privacy Policy for j2 in Account Holders
DATA SAFEGUARDS

How We Protect Your Account Information

We encrypt payment data during bKash, Nagad and Rocket transfers, limit access to account records within our operations team, and maintain session logs to detect unusual login patterns. Cookie settings can be managed in your browser or through account preferences, and you can request a full export of your stored data at any time.

Payment Encryption

Wallet credentials and transaction details are encrypted in transit and at rest. We tokenise bKash, Nagad and Rocket account identifiers so your full payment information never appears in session logs or support tickets.

Cookie Control

Essential cookies keep your login active when you move between the lobby and live tables. Marketing and analytics cookies can be disabled in account settings without affecting wallet or game access.

Access Logs

We record login timestamps, device types and IP address ranges to flag unexpected access attempts. You can review recent sessions in your account security panel and revoke active logins from unfamiliar devices.

Data Retention

Active account information is retained as long as your profile remains open. Once you request account closure, we archive transaction records for the minimum period required by local compliance, then delete personal identifiers after that window.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review what information we hold, update your preferences, or request deletion of inactive account records, use any of the contact paths below. Our team handles privacy requests during support hours and will confirm receipt within one business day.

Live Chat Open the chat icon in your account dashboard to speak with a support agent about data access, correction or deletion requests in real time.
Email Support Send privacy inquiries to our support email listed in your account settings. Include your registered mobile number so we can verify your identity before processing the request.
Account Settings Navigate to the privacy section inside account settings to adjust cookie preferences, marketing opt-ins, and session data retention directly from your profile.

Common Questions About Data and Account Privacy

We collect your mobile number, the account identifier for your chosen wallet (bKash, Nagad or Rocket), device type, and session data to verify deposits and maintain login continuity across the lobby and live tables.

Yes. Contact our support team via live chat or email with your registered mobile number, and we will send an export of your stored account data, transaction history and cookie preferences within three business days.

Log into your account, navigate to the privacy section under settings, and toggle marketing or analytics cookies on or off. Essential cookies that keep your session active cannot be disabled without logging out.

We share tokenised payment identifiers with our authorised payment processor to handle wallet transfers. Your full account credentials and PIN are never transmitted outside the secure payment gateway or stored on our servers.

Personal identifiers are removed from active systems once the account is closed. Transaction records are archived for the compliance period required in eligible regions, then purged after that retention window expires.

Open account settings, go to notifications, and turn off marketing messages. You will still receive essential updates about withdrawals, deposit confirmations and security alerts even after opting out of promotions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.